03 / Systems

Automation systems

Events become actions through observable states, rules and controls. If it can be structured, it can often be automated — but only where exceptions and failures can be governed.

How it works

I define triggers, state, validations, rules, actions, retries and escalation. The system must know what to do when the flow is valid and how to behave when it is not: stop, retry, notify or hand off to a person. I automate only the safe stretch.